Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
0 comments

Rarely have I encountered a business that cares so little about its customer's satisfaction.The main reason that my wife and I have taken our cars there is convenience -- it is the closest car wash to our home.

However, we have both had very bad experiences dealing with them. In terms of quality of car washing, they are poor to mediocre. If are will to accept their shoddy workmanship without complaint, then everything will go smoothly for you. However, if you make any complaint, they turn hostile, accuse you of lying and refuse to do anything to accommodate your concerns.

For instance, I recently brought my car in and paid for their best wash -- "The Ultimate." As it was going through the automated wash, I noticed that there was no soap at the initial wash phase. I immediately told the cashier and he told me to tell the manager at the end if my car wasn't clean. After they were done, I looked at my vehicle and it was still filthy. I told the manager what I had observed and his response was "I don't believe you." Yes, he actually called me a liar to my face!

I then asked him if he could run it through the wash again.

He refused and just walked away.I will never go there again.

ricklaw wrote the review because of poor customer service at Car Wash Usa and attached a photo. Reviewer claimed that he or she lost $19 and wants Car Wash Usa to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Car Wash Usa and car wash usa car washing for you to read. This information may help you with your purchase decision.

Had an Experience with Car Wash Usa?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Porsche Cars North America - Spend $100K on a Porsche that "leaks" Porsche Cars North America "...I do not know about the rest of the civilized world, but I've NEVER had a car leak in a rainstorm..." Read more 2016 Thor Motor Coach - Four Winds 28z Rv Review Thor Motor Coach "Recently we bought a brand new 2016 Thor Motor home. I deeply regret purchasing it because of its poor quality. 1) On the second day after purchasing it, the generator..." Read more Porsche Cars North America - North America Porsche needs another class action lawsuit Porsche Cars North America "Epoxy on the water pump housing failed and ordered another housing. You guys modified it knowing your design when sold was flawed. I shouldn't have to pay for a new..." Read more CCC Information Services - Vehicle Undervaluation CCC Information Services "I know that CCC Information Services Inc still practices unfair market valuation for vehicles. CCC Information Services has been involved in lawsuits and settlements in the past for under-valuing customers..." Read more DiggyPOD - Formatting Errors in Edgar's Handbook DiggyPOD "End of January 2017 I wrote my 3rd book. Felt I was being sold revisions for $40 each time by Valerie. My book started out an 8 X 11 and..." Read more 'Xlibris Staff is Clueless and Not Recommended Xlibris "I purchased my self-publishing package in December 2015 as an incentive to reach my goal of finishing my book. This information was provided upon my purchase and I confirmed that..." Read more Guardsman - Do not purchase protection plan Guardsman "Two years ago I purchased Guardsman 5 year Protection Plan through Ashley Furniture for my furniture. Just recently my 3 year old son scribbled with a ink pen on the..." Read more Safeco Insurance - Safeco Claims the WORST EVER Safeco Insurance "On July 11th, 2017 we noticed that our hardwood floor in our kitchen and hall had erupted due to a water leak at the refrigerator. The continuous hardwood floor consists..." Read more